1. Who We Are

BUY ALL LLC (“BUY ALL,” “Company,” “we,” “us,” or “our”) is a real estate services company operating in the State of New York. Through our team, Mendoza Team, we provide buyer representation, property search, real estate advisory, appointment scheduling, contract facilitation, and related services to prospective buyers of residential and commercial real property in New York.

If you have questions about this notice, your communications preferences, or your privacy rights, you may contact us at:

BUY ALL LLC — Mendoza Team

Phone: (917) 217-7133 | (917) 244-2945 | (845) 671-3718

Email: [email protected]

2. Scope of This Notice

This Privacy Policy, Contact Consent, and Tracking Technologies Notice explains how BUY ALL LLC collects, uses, shares, retains, and protects personal information when you:

•       interact with our advertisements on Meta (Facebook/Instagram), TikTok, Google Ads, or other advertising platforms;

•       complete a lead form, instant form, landing page form, or website form;

•       visit our website or landing pages;

•       communicate with us by phone, SMS/text message, WhatsApp, email, or web form;

•       receive communications from our artificial intelligence (AI) powered messaging system;

•       request information, a consultation, an appointment, or assistance with the acquisition of real property;

•       receive follow-up communications, appointment reminders, educational emails, or marketing messages from us;

•       sign or receive a copy of an Exclusive Buyer Agency Agreement or other real estate transaction documents.

3. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

•       first name and last name;

•       phone number (cellular);

•       email address;

•       property preferences (type, location, price range);

•       communication preferences and consent selections;

•       any other information you choose to provide in connection with your inquiry.

B. Documents You Voluntarily Provide

We may collect pre-approval letters, proof of funds, identification documents, signed agency agreements (such as the Exclusive Buyer Agency Agreement), and other supporting documents you choose to provide to facilitate the property acquisition process.

C. Communications Information

We may collect and maintain records of calls, voicemails, SMS/text messages, WhatsApp messages, emails, scheduling interactions, reminders, support requests, opt-in and opt-out requests, and conversations initiated or managed by our AI-powered communication system.

D. Advertising, Website, and Device Data

When you visit our website or landing pages, we and our service providers may collect internet or other electronic network activity information, such as browser activity, pages viewed, click activity, event activity, approximate location derived from IP address, referral data, timestamps, and technical identifiers associated with your interaction with our website, forms, ads, and services.

E. Advertising Platform Data

Where implemented, we may use tracking and analytics tools provided by Meta (Facebook/Instagram), TikTok, and Google, including pixels, conversion APIs, and similar technologies, to measure ad performance, attribute leads and conversions, improve campaign delivery, optimize ad relevance, build and refine audiences, and better understand how users interact with our website and services. These tools may process event data and certain customer information parameters, including hashed identifiers where applicable.

4. Sources of Personal Information

We may collect personal information from the following sources:

•       directly from you when you submit a form, send a message, or speak with us;

•       from lead ads or instant forms on Meta, TikTok, or Google when you submit information through our advertising campaigns;

•       from our AI-powered communication system when it initiates or continues a conversation with you;

•       from your activity on our website or landing pages through cookies, pixels, APIs, and similar technologies;

•       from service providers that support our CRM, messaging, scheduling, analytics, hosting, and campaign attribution.

5. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

•       to respond to your request for information or assistance regarding the acquisition of real property;

•       to initiate contact through our AI-powered communication system after you submit a lead form;

•       to invite you to schedule an appointment with Mendoza Team;

•       to contact you by phone, SMS/text, WhatsApp, and email regarding your inquiry;

•       to schedule, confirm, remind, reschedule, or cancel appointments;

•       to send you a copy of the Exclusive Buyer Agency Agreement or other transaction-related documents;

•       to coordinate in-person property visits and showings;

•       to provide consultations, market analysis, and advisory services related to property acquisition in New York;

•       to operate, improve, and measure our marketing, lead management, follow-up workflows, and customer support;

•       to maintain records of consent, communications, and opt-out requests;

•       to protect our rights, detect misuse, secure our systems, and comply with applicable law.

6. Contact Consent for Calls, SMS, WhatsApp, and AI-Initiated Communications

By checking the applicable consent box and submitting your information through any of our lead forms, you expressly authorize BUY ALL LLC, Mendoza Team, and service providers acting on our behalf—including our AI-powered communication system—to contact you at the phone number and/or email address you provided regarding your inquiry and related real estate services, including for:

•       initial outreach and qualification (which may be initiated by an AI system);

•       appointment scheduling with Mendoza Team and reminders;

•       requests for additional information or documents;

•       sending the Exclusive Buyer Agency Agreement for review and signature;

•       coordination of in-person property visits;

•       consultation support and follow-up;

•       marketing communications related to your inquiry and our real estate services.

Such contact may occur by:

•       phone call to or from: (917) 217-7133, (917) 244-2945, or (845) 671-3718;

•       SMS/text message;

•       WhatsApp message;

•       email from [email protected];

•       AI-initiated messaging through our communication platform;

•       voicemail; and

•       other messaging channels you use to communicate with us.

Where permitted by law, contact may be made using automated technology, including AI-powered messaging systems.

Your consent is not a condition of purchasing any goods or services.

Message and data rates may apply.

You may revoke consent or opt out at any time by:

•       replying STOP to any SMS or WhatsApp message;

•       telling our representative that you do not wish to receive further communications;

•       emailing [email protected]; or

•       calling (917) 217-7133, (917) 244-2945, or (845) 671-3718.

7. AI-Powered Communications Disclosure

BUY ALL LLC uses an artificial intelligence (AI) powered communication system to initiate and manage certain conversations with you after you submit a lead form. This system may:

•       send you an initial message shortly after you register;

•       answer questions about our services and the property acquisition process;

•       invite you to schedule an appointment with a member of Mendoza Team;

•       send follow-up messages and reminders.

By submitting your information through our forms, you acknowledge and consent to receiving communications that may be initiated and managed by an AI system on behalf of BUY ALL LLC and Mendoza Team. A human representative will be available for in-person consultations and property visits.

You may opt out of AI-initiated communications at any time by replying STOP or contacting us directly.

8. WhatsApp Communications

If you consent to WhatsApp communications, you agree that BUY ALL LLC, through Mendoza Team, may send you WhatsApp messages regarding your inquiry, appointment scheduling, reminders, missing information, consultation logistics, and related service or marketing communications connected to your request.

BUY ALL LLC identifies itself as the sender of such communications. You may stop receiving WhatsApp messages at any time by replying STOP or by contacting us directly at [email protected] or calling (917) 217-7133.

9. Email Marketing Communications

If you separately opt in to receive promotional or educational emails, BUY ALL LLC may send you emails about:

•       real estate market updates and education;

•       property listings and opportunities in New York;

•       home buying tips and guides;

•       appointment and service updates;

•       company news;

•       promotions and special offers.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly. In compliance with the CAN-SPAM Act, all commercial emails include a functioning unsubscribe method.

10. Tracking Technologies, Cookies, Pixels, and Conversion APIs

We may use cookies, pixels, conversion APIs, tags, scripts, and similar technologies on our website and landing pages, including but not limited to:

•       Meta Pixel and Meta Conversions API (Facebook/Instagram);

•       TikTok Pixel and TikTok Events API;

•       Google Ads tags, Google Analytics, and Google Conversion Tracking.

We use these technologies to:

•       understand website visits and user interactions;

•       measure ad effectiveness and campaign performance;

•       attribute leads and conversions to our marketing campaigns;

•       optimize our ads and website experience;

•       create, refine, match, and suppress audiences;

•       improve lead quality analysis and follow-up performance.

Depending on configuration, these technologies may process information such as page views and event activity, form interactions and conversion events, browser and device information, IP address, user agent, click identifiers, cookie-related identifiers, and customer identifiers such as email address or phone number (including hashed values where applicable).

We may disclose or make available event data and related identifiers to Meta, TikTok, and Google in connection with these business purposes.

Where required by applicable law, including the New York SHIELD Act and any other applicable state or federal regulations, we may provide consent choices or additional notice before enabling non-essential tracking or advertising technologies.

11. How We Share Personal Information

A. Service Providers

We may share personal information with vendors and service providers that help us operate our business, including providers of CRM systems, hosting services, telephony, messaging infrastructure, WhatsApp tools, scheduling software, email delivery tools, analytics platforms, automation tools, AI communication platforms, customer support systems, and advertising attribution systems.

B. Advertising and Analytics Providers

We may disclose or make available personal information and event data to advertising and analytics providers, including Meta, TikTok, and Google, when we use their pixels, conversion APIs, lead ads, audience tools, and related measurement services.

C. Real Estate Transaction Partners

If you proceed with the acquisition of real property, we may share relevant information with cooperating brokers, listing agents, sellers or their representatives, title companies, attorneys, lenders, inspectors, appraisers, and other professionals involved in the real estate transaction, as authorized by you or as required to fulfill our obligations under the Exclusive Buyer Agency Agreement or applicable law.

D. Legal, Regulatory, and Protection Disclosures

We may disclose information when necessary to comply with law, legal process, lawful requests, regulatory requirements (including those of the New York Department of State Division of Licensing Services), contractual obligations, or to protect our rights, systems, business operations, or users.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this notice, including to respond to and manage your inquiry, document consent and opt-out status, maintain customer and suppression records, support ad attribution and business operations, fulfill real estate transaction and regulatory recordkeeping requirements, resolve disputes, and comply with legal, tax, contractual, and recordkeeping obligations.

We may retain limited suppression information, such as your phone number or email address, to ensure we honor your no-contact or unsubscribe request.

Real estate transaction records may be retained in accordance with New York Department of State regulations and applicable professional licensing requirements.

13. Data Security

We seek to collect only the personal information reasonably necessary for the purposes described in this notice. We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction, in accordance with the requirements of the New York SHIELD Act (Stop Hacks and Improve Electronic Data Security Act).

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Your Choices and Privacy Requests

You may request that we:

•       stop calling or messaging you for marketing purposes;

•       stop sending promotional emails;

•       update or correct certain information you previously provided;

•       remove you from our contact database;

•       process a privacy-related request where applicable law gives you that right.

To submit a request, you may:

•       reply STOP to any SMS or WhatsApp message;

•       email [email protected];

•       call (917) 217-7133, (917) 244-2945, or (845) 671-3718.

15. New York Regulatory Compliance

BUY ALL LLC operates in compliance with applicable New York State laws and regulations, including but not limited to:

•       New York Real Property Law, including Sections 440–443 (agency disclosure requirements);

•       New York SHIELD Act (data security breach notification and safeguard requirements);

•       New York General Business Law, Article 26-A (telephone solicitation);

•       Federal Telephone Consumer Protection Act (TCPA);

•       CAN-SPAM Act (commercial email requirements);

•       FTC Act and related consumer protection guidance;

•       Fair Housing Act (federal) and New York Human Rights Law (anti-discrimination);

•       Applicable regulations of the New York Department of State, Division of Licensing Services.

16. Advertising Choices

Depending on applicable law and the technologies we use, certain advertising-related disclosures or transfers may be treated differently under various privacy laws. Where applicable, you may contact us to request information about privacy choices relating to advertising-related data uses.

17. Children’s Privacy

Our services are intended for adults and authorized decision-makers. We do not knowingly collect personal information online from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.

18. Changes to This Notice

We may update this notice from time to time. If we make material changes, we will update the “Last Updated” date and take any additional steps required by applicable law.

19. Contact Us

If you have questions about this notice, your communications preferences, or your privacy rights, please contact:

BUY ALL LLC — Mendoza Team

Phone: (917) 217-7133 | (917) 244-2945 | (845) 671-3718

Email: [email protected]